Maintenance
It just works.
For a business that runs on a website, email and a handful of apps, and would rather not think about any of them. It often follows a build of ours, but it doesn't have to.
We keep it all up to date and backed up, so nothing breaks from neglect, and we take the small jobs off your hands. Our own monitor checks the sites we look after around the clock, so if one stops answering, we know.
When something needs doing, send a message. You'll hear back the same business day, Monday to Friday, from the person who looks after it.
A site from an old agency or a freelancer gets looked over first, and then you decide what happens to it. Looking after a site someone else built has the options.
Sound familiar?
- Nobody knows the password to the website, or who pays for the domain.
- The person who built the site has moved on, and changes have stopped.
- A new starter needs an email address, and it takes a week.
- Updates keep asking to be installed, and nobody dares click yes.
- The site shows a security warning, and a customer has mentioned it.
What it costs
A monthly fee, agreed up front. Anything bigger than a small job gets its own fixed price before we start. How we price.